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Susan has been caring for our two cats for almost six years. She is thoughtful, conscientious, trustworthy, and tidy. She is an excellent communicator who sends regular updates when we travel and responds promptly to our email messages. On the rare occasions when Susan is unavailable, she refers us to another petsitter who is also excellent. Susan has cared for our cats for several days up to three weeks when we travel. She is willing to go the extra mile if our property or cats have problems while we our away. For instance, our furnace stopped working during a recent cold snap. Susan immediately contacted us in France. At our request, she contacted our neighbor who arranged for repairs. She also created "nests" from blankets to keep our cats warm and checked on them twice rather than once daily. We highly recommend Susan's services.
Susan is wonderful caring for our guinea pigs, rabbit, and a parakeet. We couldn't go on vacation without her! We get little updates and photos, which is just lovely. She also brings in the mail and waters the plants if needed. I highly recommend Susan! She is awesome 🙂
Susan cared for our two special needs cats over a long weekend. She made a pre-visit, during which she asked detailed questions and wrote down our cats’ needs and our wishes. She is efficient, friendly, and compassionate. She sent us a text every time she visited and will include photos, too. I felt like her first priority was the health and happiness of our cats—exactly what we were hoping for. She even helped us with ideas about a health issue with one of them, including following up with me about it after her visits were over. I recommend her highly as a pet sitter.
I was really in a pinch when I contacted Susan. I had a family emergency and needed immediate care for my guinea pigs, and she was very wonderful about arranging care ASAP! The piggies were in good hands, with extra veggies Susan brought them from her home. I even got a couple photos sent to me which was nice 🙂 Overall, the pet sitting Susan provided our family was fantastic. I felt reassured that the piggies were well cared for, and I would definitely call her again!
Susan is an extremely responsive and considerate pet sitter! She takes care of my two cats every time I’m out of town and I always travel with peace of mind knowing they’re in the best hands. I couldn’t recommend her enough!
Susan is everything you want in a pet sitter - dependable, caring, easy to work with, reliable. She has taken care of our persnickety but lovable geriatric cat for years, always accommodating his dietary needs. She regularly goes "above and beyond" the call of duty, recommending and/or bringing new food for him when he's being fussy, sending regular pictures/updates, etc. I highly recommend Susan!
Susan has been our very reliable pet sitter since we moved to Ann Arbor in 2011. We have always been extremely please with her professionalism, her love for our cats and her reliability. But the past time Susan took care of our two cats, she went far beyond the call of duty! I was visiting family over the Christmas break, and everything was going great, until one day Susan contacts me and tell me that my kitten, Mati had a terrible limp and could barely move around. I told Susan to take care of Mati as if she was her own kitten, and this is exactly what she did. Susan took Mati to her vet and after X rays, it was determined that Mati had broken her femur in two parts. Susan took charge of the situation at hand with incredible competence, she took Mati to Flint to the orthopedic surgeon, where Mati underwent surgery, had a metal plate inserted in her lag. Mati had to stay overnight at the hospital and Susan went to pick her up the next day and brought Mati to her own house until I returned from my vacation. Susan was so kind and nurturing to Mati. I thank her from the bottom of my heart for everything she did, for her humanity and her incredible kindness. I would not use anybody else to look after my two cats! I can't recommend Susan highly enough!
Susan has always been there for me. She has been a caring pet sitter. She is very well informed and has been a great resource for me in regards to my cat.
Susan has been caring for my cat, Jackson, for more than a year. I have had other good pet care for Jackson in the past, but no one compares to Susan. She is completely responsible and trustworthy, very knowledgeable about cats, so caring and loving. Not only does Susan feed Jackson on schedule, she also brushes him and plays with him. I receive a daily report from her while I am away, along with pictures.
I think Susan has as much fun as Jackson does while she is here. I also think Jackson may be disappointed when I return. Boring!
I thought Jackson was Susan's absolute favorite client until I saw many other happy pet pictures on her website and read glowing reviews from other very satisfied pet owners. I now know that Susan loves and cares for all pets equally.
She is the best !
Barbara Reynolds and Jackson
Susan sets the standard for responsible, loving, quality pet care! Compassionate, caring, experienced! I cannot say enough positive things about her and the services she offers!
